Refund Policy

At Your Stories in Motion, each memorial video is a custom, handcrafted tribute created with care, intention, and your unique memories. Due to the personalized nature of our services and the time-intensive creative process, all video purchases are final and non-refundable.

We are committed to ensuring your complete satisfaction throughout the creation process. To that end, we offer opportunities for client input and review at key stages, so your vision and voice are reflected in the final product.

If you have any concerns or questions during the creation of your video, please don’t hesitate to reach out—we’re here to support you every step of the way.

Thank you for trusting us with your story.